Privacy Policy of Tavocity

Effective Date: January 3, 2025

At Tavocity, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, and the steps we take to ensure your information is kept secure. By using our website and making a purchase, you agree to the practices described in this policy.

1. Information We Collect

We collect personal information when you visit our website, make a purchase, or interact with our customer service team. This information may include:

  • Personal Identification Information: Name, email address, phone number, billing address, and shipping address.
  • Payment Information: Credit card details or other payment information (which are processed securely through our payment provider).
  • Usage Data: Information about how you interact with our website, including browsing behavior, pages visited, and purchase history.
  • Communication Records: Any correspondence with our customer service team, including emails or phone calls.

2. How We Use Your Information

The personal data we collect is used for several purposes, including:

  • Order Processing and Fulfillment: To process your orders and deliver the products you’ve purchased. This includes using your address for shipping and your contact information for communication about your order.
  • Customer Support: To respond to inquiries, process returns or exchanges, and provide assistance with any issues you encounter.
  • Improving Our Services: To analyze trends and improve our website, products, and customer service based on your feedback and usage data.
  • Marketing Communications: With your consent, we may send you promotional emails, updates on new products, and special offers. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us directly at info@tavocity.com.
  • Fraud Prevention and Security: To detect and prevent fraud and unauthorized transactions, ensuring the safety of our customers and our business.

3. Data Security

At Tavocity, we implement strict security measures to protect your personal information. This includes the use of encryption technologies (SSL) to secure payment information during transactions and secure storage practices to protect your data.

We also work with trusted third-party partners to ensure the security and privacy of your data. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to assist in order fulfillment, payment processing, and marketing activities. These third parties are obligated to protect your data and use it only for the specific services they provide.

We may also disclose your information if required by law or in response to valid legal processes, such as court orders or subpoenas.

5. Your Rights and Choices

As a customer, you have the right to access, correct, or delete your personal information. If you would like to request a copy of the data we hold about you or make any changes to your information, please contact us at info@tavocity.com.

You can also opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, improve website functionality, and gather analytical data to improve our site.

You can manage your cookie preferences through your web browser settings. However, please note that disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to the information collected through Tavocity and does not cover third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or by posting an updated version on our website. The date of the most recent update will be reflected at the top of this page.

Effective Date: This Privacy Policy is effective as of December 21, 2024.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please feel free to contact us:

Thank you for choosing Tavocity. Your privacy and trust are of the utmost importance to us.